Terms-of-Sale Agreement

Last Updated Date: November 20, 2018

  1. This document contains very important information regarding your rights and obligations, as well as conditions, limitations, and exclusions that might apply to you. Please read it carefully.

These terms require the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions.

By placing an order for services from this website, you accept and are bound by these terms.

You must not order or obtain services from this website if you (a) do not agree to these terms, (b) are not the older of (i) at least 18-years old or (ii) legal age to form a binding contract with Prospect Sites, LLC, or (c) are prohibited from accessing or using this website or any of this website’s contents or services by applicable law.

These terms apply to the purchase and sale of services through “Site”). These terms are subject to change by Prospect Sites, LLC (referred to as “us,” “we,” or “our” as the context may require) without prior written notice at any time, in our sole discretion. The latest version of these terms will be posted on this Site, and you should review these terms before purchasing any services that are available through this Site. Your continued use of this Site after a posted change in these terms will constitute your acceptance of and agreement to those changes.

These terms are an integral part of the WebsiteTerms of Usethat apply generally to the use of our Site. You should also carefully review our Privacy Policybefore placing an order for services through this Site (see section6).

  1. Order Acceptance and Cancellation. Your order is an offer to buy, under these terms, all services listed in your order. All orders must be accepted by us or we will not be required to sell the services to you. We may choose not to accept any orders in our sole discretion. After having received your order, we will send you a confirmation email with your order number and details of the items you have ordered. Acceptance of your order and the formation of the contract of sale between Prospect Sites, LLC and you will not take place until you have received your order confirmation email. You have the option to cancel your order at any time before we have sent your order confirmation email by calling us at (248) 974-4495.
  2. Prices and Payment Terms.
    • All prices posted on this Site are subject to change without notice. The price charged for a service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Price increases will only apply to orders placed after those changes. Posted prices do not include taxes or charges for shipping and handling. All those taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We are not responsible for pricing, typographical, or other errors in any offer by us and we reserve the right to cancel any orders arising from those errors.
    • Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. We accept Visa, MasterCard, and American Express for all purchases. You state that (i) the credit card information you supply to us is accurate; (ii) you are duly authorized to use that credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
  3. Refunds. If you change your mind before we begin working on your order, we will give you a full refund. You must contact us as soon as you change your mind. Once we receive the video intake form from you, there will be no refunds issued for any reason.Refunds are processed within approximately three business days of your request. Your refund will be credited back to the same payment method used to make the original purchase on the Site.
  4. Limited Warranty.

This limited warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

We warrant that the services purchased from the Site will be performed in a workmanlike manner and in accordance with generally recognized industry standards for similar services.

We limit the duration and remedies of all implied warranties, including the warranties of merchantability and fitness for a particular purpose, to the duration of this limited warranty, which is 30 days from the date of delivery.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Our responsibility for defective services is limited to repair, reperformance, or refund as stated in this warranty statement.

With respect to any defective services, we will, in our sole discretion, either (i) repair or reperform the defective services free of charge or (ii) refund the purchase price of those services.

To obtain warranty service, you must call (248) 974-4495.

The remedies described above are your sole remedies and our entire obligation and liability for any breach of this limited warranty. Our liability will under no circumstances exceed the actual amount paid by you for the defective service that you have purchased through the Site, nor will we under any circumstances be liable for any loss of production, work, data, use, business, goodwill, reputation, revenue or profit, any diminution in value, costs of replacement services, or any consequential, incidental, special, or punitive damages or losses, whether direct or indirect.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

  1. Privacy. We respect your privacy and are committed to protecting it. Our Privacy Policy,, governs the processing of all personal data collected from you in connection with your purchase of services through the Site.
  2. Force Majeure. We will not be liable or responsible to you, nor be deemed to have defaulted or breached these terms, for any failure or delay in our performance under these terms when and to the extent that failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown, or power outage.
  3. Governing Law. Michigan law governs all matters arising out of or relating to these terms without giving effect to any choice or conflict of law provision or rule.
  4. Dispute Resolution and Binding Arbitration.
    • You and Prospect Sites, LLC are agreeing to give up any rights to litigate claims in a court or before a jury, or to participate in a class action or representative action with respect to a claim. Other rights that you would have if you went to court may also be unavailable or may be limited in arbitration.

Any claim, dispute, or controversy (whether in contract, tort, or otherwise, whether pre-existing, present, or future, and including statutory, consumer protection, common law, intentional tort, injunctive, and equitable claims) between you and us arising from or relating in any way to your purchase of products through the Site, will be resolved exclusively and finally by binding arbitration.

  • The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this section 9. (The AAA Rules are available at by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section 9.

The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.

If you prevail on any claim that affords the prevailing party attorneys’ fees, the arbitrator may award reasonable fees to you under the standards for fee shifting provided by law.

  • You may elect to pursue your claim in small-claims court rather than arbitration if you provide us with written notice of your intention do so within 60 days of your purchase. The arbitration or small-claims court proceeding will be limited solely to your individual dispute or controversy.
  • You agree to an arbitration on an individual basis. In any dispute, neither you nor Prospect Sites, LLC will be entitled to join or consolidate claims by or against other customers in court or in arbitration or otherwise participate in any claim as a class representative, class member, or in a private attorney general capacity. The arbitral tribunal will not consolidate more than one person’s claims and will not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.

If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.

  1. Assignment. You will not assign any of your rights or delegate any of your obligations under these terms without our prior written consent. Any purported assignment or delegation in violation of this section 10is void. No assignment or delegation relieves you of any of your obligations under these terms.
  2. No Waivers. The failure by us to enforce any right or provision of these terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Prospect Sites, LLC.
  3. No Third-Party Beneficiaries. These terms do not and are not intended to confer any rights or remedies on any person other than you.
  4. Notices.
    • To You. We may provide any notice to you under these terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective on posting. It is your responsibility to keep your email address current.
    • To Us. To give us notice under these terms, you must contact us by email to We may update the email address for notices to us by posting a notice on the Site. Notices provided by email will be effective one business day after they are sent.
  5. Severability. If any provision of these terms is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these terms and will not affect the validity or enforceability of the remaining provisions of these terms.
  6. Entire Agreement. Our order confirmation, these terms, any license agreement relating to any product you obtain on or through this Site, our Website Terms of Use,and our Privacy Policywill constitute the final and integrated agreement between you and us on the matters contained in these terms.